Privacy Policy

1. Introduction

Kedar Gokhale Advisory LLP ("we," "us," "our," or "KGA Advisory") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website kedargokhaleadvisory.com or engage with our services.

This Privacy Policy is prepared in compliance with:

• The Information Technology Act, 2000 and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
• The Digital Personal Data Protection Act, 2023 (DPDPA)
• General Data Protection Regulation (GDPR) where applicable

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

Contact Information:

• Full name
• Email address
• Phone number
• Company name and designation
• Mailing address

Professional Information:

• Industry sector
• Service requirements
• Project details
• Business inquiries

Technical Information:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Referring website addresses

2.2 Sensitive Personal Information

We do not intentionally collect sensitive personal data such as financial information, health information, biometric data, passwords, or religious beliefs. If you provide any sensitive information voluntarily, we will handle it with the utmost care and in accordance with applicable laws.

2.3 Automatically Collected Information

When you visit our website, we automatically collect certain information through:

• Cookies: Small text files stored on your device
• Analytics Tools: Google Analytics or similar services
• Log Files: Server logs recording access times and pages viewed

3. How We Collect Information

We collect information through:

1. Website Contact Forms: When you submit inquiries or consultation requests
2. Newsletter Subscriptions: When you sign up for our updates
3. Email Communications: When you contact us directly
4. Phone Calls: When you call our office
5. Service Engagement: When you become a client
6. Cookies and Tracking: Through website analytics tools
7. Professional Events: Through conferences, meetings, or networking events

4. How We Use Your Information

4.1 Primary Purposes

• Service Delivery: To provide advisory and engineering services
• Communication: To respond to inquiries and requests
• Client Management: To maintain client relationships and project records
• Consultation Scheduling: To arrange meetings and consultations
• Quote Preparation: To prepare feasibility assessments and proposals

4.2 Secondary Purposes

• Website Improvement: To enhance user experience and functionality
• Marketing: To send newsletters, updates, and promotional materials (with consent)
• Analytics: To understand website traffic and user behavior
• Legal Compliance: To comply with legal obligations and regulations
• Business Operations: To manage our business and maintain records

4.3 Legal Basis for Processing

We process your personal data based on:

• Consent: You have given explicit consent for specific purposes
• Contract Performance: Processing is necessary to fulfill our services
• Legal Obligation: We must comply with legal requirements
• Legitimate Interest: Processing serves our legitimate business interests

5. Information Sharing and Disclosure

5.1 When We May Share Information

We may share your information with:

Service Providers:

• Website hosting services (Firebase, Google Cloud)
• Email service providers (StaticForms, EmailJS)
• Analytics providers (Google Analytics)
• Professional consultants and advisors

Legal Requirements:

• Government authorities when required by law
• Law enforcement agencies upon valid legal request
• To protect our legal rights and prevent fraud
• In connection with legal proceedings

Business Transfers:

• In case of merger, acquisition, or sale of assets
• During business restructuring or insolvency proceedings

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

Technical Measures:

• SSL/HTTPS encryption for data transmission
• Secure servers and firewalls
• Regular security audits and updates
• Access controls and authentication

Organizational Measures:

• Limited employee access to personal data
• Confidentiality agreements with staff and partners
• Regular privacy training for employees
• Data backup and disaster recovery procedures

7. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Comply with legal, accounting, or reporting requirements
• Resolve disputes and enforce our agreements

Retention Periods:

• Contact Inquiries: Up to 2 years from last contact
• Client Records: 7 years after project completion (as per regulatory requirements)
• Marketing Communications: Until you unsubscribe
• Website Analytics: Anonymized data retained indefinitely

8. Your Rights and Choices

Under Indian data protection laws and GDPR (if applicable), you have the following rights:

• Right to Access: You can request a copy of the personal information we hold about you
• Right to Rectification: You can request correction of inaccurate or incomplete information
• Right to Erasure (Right to be Forgotten): You can request deletion of your personal information
• Right to Restriction: You can request limitation on how we process your data
• Right to Data Portability: You can request your data in a structured, machine-readable format
• Right to Object: You can object to processing based on legitimate interests or for marketing
• Right to Withdraw Consent: You can withdraw consent at any time
• Right to Complain: You can lodge a complaint with the Data Protection Board of India

9. Cookies Policy

9.1 What Are Cookies

Cookies are small text files placed on your device to collect standard internet log information and visitor behavior.

9.2 Types of Cookies We Use

• Essential Cookies: Required for website functionality
• Analytics Cookies: Google Analytics (anonymous usage statistics)
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies (with consent): Track visitor behavior for targeted advertising

9.3 Managing Cookies

You can control cookies through your browser settings:

• Chrome: Settings > Privacy > Cookies
• Firefox: Preferences > Privacy > Cookies
• Safari: Preferences > Privacy > Cookies

Note: Disabling cookies may affect website functionality.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover we have collected data from a child, we will delete it immediately.

12. International Data Transfers

If you are accessing our website from outside India, your information may be transferred to, stored, and processed in India. By using our services, you consent to such transfers. We ensure appropriate safeguards are in place for international data transfers.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or new services.

Notification:

We will notify you of significant changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending email notification to registered users (for material changes)

Your continued use of our services after changes constitutes acceptance of the updated policy.

14. Data Protection Officer

15. Grievance Redressal

If you have any complaints regarding data processing, you may contact our Grievance Officer:

• Name: Kedar Gokhale
• Email: grievance@kedargokhale.com
• Response Time: Within 30 days

You may also file a complaint with the Data Protection Board of India.

16. Consent

By using our website and services, you consent to:

• The collection and use of information as described in this Privacy Policy
• The processing of your personal data for the purposes stated
• The transfer of data to third-party service providers as mentioned

You may withdraw consent at any time by contacting us.

17. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or your personal data:

18. Legal Compliance

This Privacy Policy complies with:

• Information Technology Act, 2000
• Information Technology (Reasonable Security Practices) Rules, 2011
• Digital Personal Data Protection Act, 2023
• General Data Protection Regulation (GDPR) - where applicable

Registration Details:

• Company: Kedar Gokhale Advisory LLP
• Registration Number: [ ABA-1257 ]
• DPIIT Recognition Number: [DIPP225907]